Shipping and delivery
Fast delivery from Tromsø — straight to your door or to store
We dispatch from our shops in Tromsø, and you will normally receive your items within 2–6 working days. Choose home delivery with Posten/Bring, or collect free of charge from one of our shops — the choice is yours.
Shipping rates
- Free shipping on private orders over 899 kr (mainland Norway only)
- 89 kr on private orders under 899 kr
- Always free when collecting in store (Jekta, Veita or Bedriftssenteret)
Shipping to Svalbard
For deliveries to Svalbard, a postage surcharge of 180 kr applies, including on orders over 899 kr. The surcharge covers the additional shipping costs to the archipelago.
Shipping on business orders (B2B)
Business orders are not covered by free shipping. The shipping cost is calculated individually based on weight, volume and delivery address, and is added at the time of dispatch. Would you like a shipping estimate before you order? Get in touch with us and we will be happy to help.
Delivery times
Orders placed before 13:00 on weekdays are usually dispatched the same day. Once the parcel has been handed over to the carrier, the expected delivery time is:
- Northern Norway: 2–3 working days
- Southern Norway: 3–6 working days
- Svalbard and other islands: 3–7 working days
Please note that weekends and public holidays are not counted as working days.
How your parcel is delivered
How the parcel is delivered depends on its size:
- Small parcels that fit in the letterbox are delivered directly to your home.
- Larger parcels are sent to your nearest collection point. You will receive a notification by SMS or e-mail as soon as the parcel is ready for collection.
Tracking for Letterbox Parcel
For shipments sent as a Letterbox Parcel, tracking information is not updated immediately after we have dispatched the parcel. This is normal, and is because Posten only registers an update once the parcel arrives at the sorting centre at Lørenskog.
Until the parcel has arrived at the sorting centre, the tracking will show the status "Registered — awaiting drop-off", even though the parcel has already been dispatched by us. You will then receive ongoing updates until the parcel is ready for collection or delivery.
This applies to Letterbox Parcel only. Parcels sent by standard parcel post are normally updated at the point of handover to Posten.
Collect in store
Select Collect in store at checkout to collect your order yourself. You will receive an e-mail as soon as the parcel is ready — usually within 1 working day. Please bring your order number or proof of identity when you collect.
You can choose from our three collection points:
- Jekta
- Veita
- Bedriftssenteret
Carrier and tracking
We use Posten/Bring for all home deliveries. As soon as your parcel is on its way, you will receive a tracking link by SMS and e-mail so you can follow it all the way to your door or collection point.
Something not right?
Is your parcel delayed, or have you received the wrong item? Contact us straight away and we will sort it out quickly:
- E-mail: post@jobbogfritid.no
- Phone: 77 68 64 85